At Sleek Fit Style, we’re committed to delivering premium contemporary fashion worldwide with exceptional service. Below you’ll find all the details about our shipping options and hassle-free return process.

Shipping Information

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays) after payment confirmation.

Shipping Methods

We offer two convenient shipping options to suit your needs:

  • Standard Shipping ($12.95) – via DHL or FedEx
    • Delivery within 10-15 business days after shipment
    • Includes tracking information
  • Free Shipping (orders over $50) – via EMS
    • Delivery within 15-25 business days after shipment
    • Tracking available for most destinations

Note: We currently ship worldwide except to certain Asian countries and remote regions. Shipping times may vary during peak seasons or due to customs processing.

Returns & Exchanges

While we meticulously craft each garment to meet our high standards, we understand that sometimes an item might not meet your expectations. Our 15-day return policy ensures a stress-free experience.

Return Policy Details

  • 15-day window: Returns must be initiated within 15 days of delivery
  • Condition requirements:
    • Unworn, unwashed, and in original condition
    • All original tags attached
    • Original packaging included

Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • All Accessories (as listed in our menu: Accessories category)
  • Underwear and intimate apparel
  • Swimwear (unless tags are intact and hygienic liner is in place)

Simple 3-Step Return Process

Step 1: Initiate Your Return

Within 15 days of receiving your order, email our Customer Care team at [email protected] with:

  • Your order number
  • Item(s) you wish to return/exchange
  • Reason for return
  • Whether you prefer a refund or exchange

Email Template:

Subject: Return Request – Order #[Your Order Number]

Dear Sleek Fit Style Team,

I would like to request a return/exchange for my recent order (#[Your Order Number]). Below are the details:

Items to return/exchange:
1. [Item Name] – [Size/Color] – [Quantity]
2. [Item Name] – [Size/Color] – [Quantity]

Reason for return: [Please specify – Fit, Quality, Wrong Item, etc.]

I would prefer: [Refund / Exchange for [Item Name, Size, Color]]

Please let me know the next steps at your earliest convenience.

Best regards,
[Your Full Name]
[Your Contact Information]

Step 2: Package & Ship

Once your return is approved, you’ll receive instructions. Please include:

  • The completed return form (emailed to you)
  • All original packaging and tags
  • A copy of your invoice

Note: Return shipping costs are the customer’s responsibility unless the item arrived damaged or defective.

Step 3: Receive Your Refund or Exchange

After we receive and inspect your return:

  • Refunds: Processed within 3-5 business days to your original payment method
  • Exchanges: Shipped within 2 business days after processing

Refund Processing Details

  • Credit cards: 7-10 business days to appear on your statement
  • PayPal: Typically appears within 24 hours
  • Original shipping fees are non-refundable unless the return is due to our error

International Returns

For customers outside the United States:

  • Mark package as “Returned Goods” to avoid customs charges
  • We recommend using a trackable shipping method
  • Refunds issued in USD (amount may vary slightly due to exchange rates)

Damaged or Defective Items

If your item arrives damaged or defective, contact us immediately at [email protected] with photos of the issue. We’ll arrange:

  • Prepaid return label
  • Expedited replacement at no cost to you

At Sleek Fit Style, we believe in fashion that fits your life as perfectly as it fits your body. Should you need to make a return, we’ll handle it with the same precision and care we put into crafting our premium contemporary collections.

For any questions, please contact our Customer Care team at [email protected].