Welcome to Sleek Fit Style’s FAQ section. We’ve compiled answers to common questions about our contemporary fashion offerings, global delivery, and customer service policies. If you don’t find what you need here, our team at [email protected] is always ready to assist.

Product Questions

Q: What types of clothing does Sleek Fit Style specialize in?
A: We focus on premium contemporary fashion including designer jeans (like our 7 For All Mankind collection), tailored shirts, statement denim, performance polos, dresses, jumpsuits, and sophisticated tops. Our pieces blend comfort with elevated style for both men and women.
Q: Why are some menu categories duplicated (like Accessories and Jeans)?
A: This intentional duplication represents our curated sub-collections within these categories – for example, we may offer both casual and dressy jeans, or different accessory lines. Each listing features distinct product groupings.
Q: How do I know if an item will fit me?
A: Each product page includes detailed size charts with measurements. For designer denim like our Luxe Vintage High Waist Jeans, we provide specific waist/hip/length measurements and fit recommendations.

Shipping & Delivery

Q: What are my shipping options and how long do they take?
A: We offer two delivery services:
– Standard Shipping ($12.95 via DHL/FedEx): 10-15 business days after 1-2 day processing
– Free Shipping (orders over $50 via EMS): 15-25 business days after processing
All orders undergo quality verification before dispatch from our Edmond design hub.
Q: Why don’t you ship to certain Asian and remote regions?
A: Due to customs regulations and logistical challenges in some areas, we cannot guarantee our quality standards or delivery timelines. We’re continually evaluating our global reach and may expand service areas.
Q: How can I track my order?
A: You’ll receive email updates at each stage with tracking information. Our system provides transparent visibility from quality check to final delivery – just like the thoughtful details in our designs.

Returns & Exchanges

Q: What is your return policy?
A: We offer 15-day returns from the delivery date for any reason (though we’re confident you’ll love your pieces). Items must be unworn with original tags. Contact [email protected] to initiate a return.
Q: Who pays for return shipping?
A: Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable service for returns to our Edmond headquarters at 18713 Shilstone Way.
Q: How long do refunds take to process?
A: Once we receive and inspect your return, refunds are processed within 5 business days to your original payment method. International refunds may take additional banking processing time.

Payments & Accounts

Q: What payment methods do you accept?
A: We accept Visa, MasterCard, JCB, and PayPal for secure global transactions. All payments are processed through encrypted systems for your protection.
Q: Why was my credit card declined?
A: Common reasons include insufficient funds, incorrect CVV, or your bank flagging international transactions (we’re based in the U.S.). Contact your card issuer or try an alternative payment method.
Q: Do you offer gift cards or store credit?
A: Currently we don’t offer gift cards, but we’re considering this for future. You might consider our Free Shipping option on $50+ orders as a gift-friendly purchasing solution.

Sustainability & Values

Q: How does choosing slower shipping help sustainability?
A: Our EMS Free Shipping option consolidates shipments and uses optimized routes, reducing carbon emissions per item. It’s part of our commitment to building wardrobes that outlast trends.
Q: How do you maintain 40-60% below retail pricing?
A: By designing in-house at our Edmond hub and streamlining international logistics, we eliminate middlemen markups while maintaining premium quality standards.
Q: Are your packaging materials eco-friendly?
A: Yes, we use recycled and minimal packaging materials that still protect your designer pieces during transit – aligning with our values of thoughtful consumption.

For any questions not covered here, please reach to our customer care team at [email protected]. We’re committed to making your Sleek Fit Style experience as polished as our collections.